Manufacturing & Industrial

In modern manufacturing, downtime is the enemy. We bridge the gap between office IT and the shop floor (OT), securing your intellectual property without interrupting production.

Common Challenges

⚠ Legacy Equipment: CNC machines and controllers often run outdated Windows versions that are risky to patch.
⚠ IP Theft: CAD designs and proprietary formulas are prime targets for competitors and state actors.
⚠ Supply Chain Risk: Customers are demanding higher security standards (CMMC, ISO) from their suppliers.
⚠ Line-Stoppage Support Load: when production goes down, internal IT is overwhelmed and vendors can't get in fast enough.
⚠ Vendor Remote Access: equipment vendors need remote access but giving them broad network permissions is risky.
⚠ ERP/CAD Performance: slow or unreliable access to ERP systems and CAD files slows down engineering and production.
⚠ OT/IT Support Friction: shop floor issues get stuck between OT teams and IT teams, with no clear ownership.
⚠ Warehouse & Shop-Floor Coverage: Wi-Fi dead zones in warehouses and interference-heavy shop floors disrupt operations.

How We Help

✓ Network Segmentation: We strictly separate office networks from production networks to contain threats.
✓ Ruggedized Wi-Fi: Reliable connectivity for warehouses and shop floors, even in interference-heavy zones.
✓ CAD/CAM Workstations: High-performance support for engineering teams and large file management.
✓ Line-stoppage response: 24/7 support coverage so production issues get attention fast, not when internal IT is available.
✓ Controlled vendor access: vendor-specific access paths that let equipment vendors service machines without broad network permissions.
✓ ERP/CAD performance: infrastructure optimization and access patterns that keep engineering and production moving.
✓ OT/IT coordination: clear ownership and escalation paths so shop floor issues don't get stuck between teams.

Key Takeaways

Uptime is King

Our support model prioritizes keeping the line moving. We understand the cost of a stoppage.

Secure Remote Access

Allow vendors to service equipment remotely without giving them keys to the entire castle.

Data Protection

Backups that work, even for massive engineering files, with fast recovery times.

Security & compliance readiness

Many manufacturers don’t start with “we need compliance.” They start with customer requirements, vendor access, and downtime risk. If any of these are happening, it’s time to standardize controls and maintain evidence.

Customer security requirements

Supply-chain pressure often shows up as questionnaires and NIST/CMMC-style expectations.

Vendor remote access

Contractors need access without getting broad network permissions.

Ransomware resilience

Recovery is the difference between a bad day and a stopped line.

Identity discipline

MFA and least privilege reduce the blast radius of credential compromise.

Recommended first read: Manufacturing brief.

Compliance & security resources

Guides for supply-chain readiness and operational resilience.

Frequently Asked Questions

Can you support our ERP system?

We manage the infrastructure (servers, SQL databases, cloud hosts) that powers your ERP. We work directly with your ERP vendor for application support.

How do you handle Windows 7/XP machines we can't replace?

We "air-gap" or strictly VLAN these machines so they can communicate only with the specific controllers they need, blocking them from the internet and the rest of the network.

Do you help with CMMC preparation?

Yes. If you are a manufacturer in the Defense Industrial Base, we can help align your IT environment with NIST 800-171 and CMMC Level 2 requirements.

What happens when the line goes down?

We provide 24/7 support coverage so production issues get immediate attention. You don't wait for internal IT to come in or for vendors to respond—we're on it.

How do you handle equipment vendor remote access?